Questions and Answers
Everything organizations ask us while deciding whether De-Cloud AI fits. If yours is not here, the team will answer it directly.
Does any of our data reach OpenAI, Google, or another AI company?
No. The AI model runs on hardware your organization owns. Every prompt your staff send and every answer the model generates is processed on that machine and never transmitted to an outside AI provider, and never used to train someone else's model.
Do we need to hire AI engineers to run this?
No. De-Cloud AI is set up for you, start to finish. We handle installation, configuration, updates, and monitoring. Your IT staff need no special AI expertise to keep it running.
What does the hardware cost, and what does it replace?
You invest once in a server rather than paying an outside provider for every question your staff ask. The AI software itself is open-source, which means it is free to use and nobody charges you per question. We size the hardware to your team and walk through the numbers before you commit.
Is free, open-source AI good enough for real work?
For the work most organizations want help with, yes: drafting, summarizing, answering questions against your own documents, and cleaning up writing. We will show you the model handling your actual documents during the demo so you can judge the quality yourself.
What is stored in the cloud, then?
Login and account data and chat history, in an encrypted database dedicated to your organization and isolated from every other customer. Uploaded files are kept in encrypted object storage. The searchable index built from those files is created and held on your own AI server, so the content of your documents stays in your building.
How does this help with HIPAA, client confidentiality, or funder data agreements?
Because prompts and responses never leave hardware you control, the hardest question in most compliance reviews is answered before it is asked. We can walk your compliance team through the architecture and controls in detail.
What happens if our team grows?
The deployment scales with you. Hardware can be expanded, and additional staff accounts are added through the same interface. We plan capacity with you during the assessment so growth does not mean starting over.
Still have questions? Talk to the team.